Support

Contact us

Email sblocktechnologies@gmail.com. We will reply as soon as possible.

Include your device model, operating system version, and a short description of what happened. For anything about purchases or your progress, also include your account id: tap Privacy on the game's title screen to see it. Do not send a password, full payment card number, receipt, or purchase token.

How to play

Tap How to play on the title screen for the rules. If a battle feels too hard, open the difficulty setting in the Mouseion and choose Story, which makes enemies weaker and gives you more rewinds.

Purchases

Pearls and the Chronicle are added to your account after Google Play or the App Store confirms the payment. If something you bought does not appear, keep the game open and online for a minute, then restart it. If it is still missing, email us with your account id and the date of the purchase.

Purchases are store-specific. An Android purchase does not transfer to the App Store, and an App Store purchase does not transfer to Google Play. Refunds are handled by the store you bought from.

Fix a technical problem

• Close and reopen Echoes of History.
• Install the latest app and operating system updates.
• Restart your device.
• Check that the device has enough free storage.

Reinstalling the app or clearing its data starts a new game on a new account. Email us first if you want help keeping your progress.

Privacy and deleting your data

To delete your data, tap Privacy on the title screen, then Delete my data. Read the Echoes of History Privacy Policy for what the game collects and why.